FAQs

If talking to a real-life human is more your thing, we are here to assist you! You can reach our Customer Team via contact form.

FAQs

Ordering

How to shop online?

Browse our store, add items to your cart, and proceed to checkout securely.

How do I checkout?

Click the cart icon, review your items, then click Checkout to fill in your details.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and more.

Shipping

In how many days will I get my order?

Standard shipping takes 7-14 business days. Express options are available at checkout.

When will my order be shipped?

In some cases it can take up to 3 days to be dispatched. You will get a tracking email once dispatched.

Returns & Refunds

What is your return policy?

We offer a 7-day return window on unused items in original packaging.

How long does a refund take?

Refunds are processed within 3–5 business days of receiving your return.

Products

Item availability

The item availability is listed in the product details page. All sizes available will be shown and available to add to the shopping bag.

Product warranty

Many of our products are classic and collectables for many years. If they break playing on them, a refund will not be issued. Play with them at your own risk.

Boots stated as ''brand new'' does not guarantee that they come in their original box. If you want to be sure about it, contact us before placing your order and our team will help on the matter.